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Migration guide

How hard is it to switch recreation software?

The honest answer: the fear is bigger than the work, especially when someone else does the heavy lifting. Here's exactly how it goes.

Recreation staff member playing with kids at a community event
▲ MigrationChange systems, not your season
In one sentence: A well-run migration moves your programs, households, balances, facilities, and point-of-sale data for you, runs the old and new systems in parallel until every number reconciles, and goes live without a "big bang", typically within 90 days.

Why switching feels risky

The biggest reason departments stay on software they've outgrown isn't loyalty. It's the fear of losing years of data, disrupting registration season, or re-buying POS hardware. Those are real concerns. The solution is to remove the risk from the customer's plate entirely.

The 3-step, done-for-you process

1 · We import everything

Programs, households, balances, facilities, and POS data, migrated by our team, not yours.

2 · We run in parallel

Old and new systems side by side until every figure reconciles, no leap of faith.

3 · Live in about 90 days

We don't cut over until it's a clean, reconciled migration, typically within 90 days.

What a parallel run actually means

For a defined window, your team can verify the new system against the old one using real transactions. Registrations, payments, and reports are compared until the numbers match exactly. Only then do you cut over, so there's never a moment where you're hoping it worked.

Your migration checklist

  • Export or grant access to your current data (we handle the formatting).
  • List your active programs, facilities, and pass/membership types.
  • Inventory your POS hardware so we can confirm compatibility.
  • Pick a low-season go-live window (we'll recommend one).
  • Identify two or three staff to verify during the parallel run.

When to start

The best time to switch is well before your next big registration season, ideally during a quieter stretch so the parallel run has room to breathe. The audit is the natural first step: it tells you what you'll gain and maps the timeline before you commit to anything.

De-risk your switch

Get a 90-day migration plan with your free audit.

We'll map your timeline, confirm your hardware, and show what you'll recover, before you commit.

Get my free cost-recovery audit →