---
title: Parks & Rec Software FAQ | RecreationHQ
image: https://www.recreationhq.net/hs-fs/hubfs/raw_assets/public/recreationhq/images/site-camp-energy-opt.jpg?width=1200&name=site-camp-energy-opt.jpg
description: Everything a director asks before switching recreation software, answered straight, no demo required.
---

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Questions, answered

# Everything a director asks before switching.

Straight answers, no demo gauntlet required.

What does RecreationHQ do?

RecreationHQ is all-in-one recreation management software. It handles activity registration, payments, facility and rental booking, memberships, communication, and cost-recovery reporting. It all runs in one modern system built for parks and recreation.

How does migration work, and how long does it take?

On Premium and above, we do it for you. Our team imports your programs, households, balances, and facilities, then runs the old and new systems in parallel until every figure reconciles. Most departments go live within about 90 days, and we don't cut over until your data reconciles.

Will we lose our historical data?

No. Your historical records are migrated and verified against your current system during the parallel run before you ever cut over, so nothing is lost and the numbers match.

What is the cost-recovery audit?

A 30-minute, no-obligation review that benchmarks your cost recovery against the NRPA baseline and comparable agencies, identifies where revenue is leaking, and maps a 90-day plan with a fixed, written price, whether you choose us or not.

How much does RecreationHQ cost?

Plans start at $2.99 per month. Every account starts with a 30-day free trial, no credit card required. You receive a fixed, written price as part of your cost-recovery audit, no gated quote games. Pricing depends on your department's size and modules, and we put it in writing up front.

Is our data secure and is payment processing compliant?

Yes. RecreationHQ is built on modern, encrypted cloud infrastructure with PCI-compliant payment processing, role-based access, and auditable transaction trails suitable for public agencies.

Can our whole team use it, or just one administrator?

The whole team. A core reason departments switch to us is to eliminate key-person risk. The interface is straightforward enough that any staff member can run day-to-day tasks and pull reports on their own.

Do you support facility booking and payments, not just registration?

Yes. Registration, facility and rental booking, and payments all live in the same platform and share one record, so reporting reconciles automatically.

Still deciding?

## Start with the cost-recovery audit. No obligation.

See your benchmark, your leaks, and your 90-day plan in 30 minutes.

[Get my cost-recovery audit →](https://app.recreationhq.net/register)

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